Privacy Policy
Last updated: 15 July 2025
Introduction
Kiwi Well Drillers (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
We may collect personal information that you provide to us, including:
- Name and contact information (email, phone, address)
- Property details and location information
- Service requests and project specifications
- Payment information (processed securely through third-party providers)
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser information
- Website usage data and navigation patterns
- Device information and screen resolution
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our well drilling and water pump services
- Process service requests and communicate about projects
- Send important updates about your services
- Respond to customer service requests and support needs
- Comply with legal obligations and resolve disputes
- Improve our website and user experience
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With trusted service providers who assist in our operations (under strict confidentiality agreements)
- When required by law or to protect our rights
- In connection with a business transfer or merger
- With your explicit consent
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Your Rights
Under New Zealand privacy laws, you have the right to:
- Access and request copies of your personal information
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Object to processing of your personal information
- Request data portability
Cookies and Tracking
Our website uses cookies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences. Note that disabling cookies may affect website functionality.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Kiwi Well Drillers
Email: privacy@kiwiwelldrillers.co.nz
Phone: +64 21 234 5678
Address: [Your Business Address]
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.